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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Federal Regulator OCC Issues Guidance on Debt Portfolio Sales

6 August 2014

Hey, You Wanna Watch a Web Series About Debt Collectors Getting Superpowers?

6 August 2014

Consumer Collection Management Selects Castel Connects Dialer for ARM Healthcare Business

6 August 2014

Senate Draft Bill Targets Private Collectors in Student Loan Market

6 August 2014

China's Booming Credit Economy and the Potential for US ARM

5 August 2014

Study Shows Collection Agencies Recovering More Debt at Lower Pay with Fewer Collectors

5 August 2014

KM² Solutions Adds Another Fortune 500 Client

5 August 2014

Commercial Debt Collection Agency Releases Sample Collection Call Script

5 August 2014

KM² Solutions Adds Another Caribbean Contact Center

4 August 2014

Eye Opening TCPA Settlement Further Distorts Public View of Collection Professionals

1 August 2014

Executive Change: Collection Agency MRS BPO Adds Chris Repholz as COO

1 August 2014

Capio Partners Chairman Jim Richards Named President-Elect of ACA International

1 August 2014

Louisiana Looking for Collection Agencies to Work for New State Office

1 August 2014

Capital One and Three ARM Firms Agree to $75 million TCPA Settlement

31 July 2014

What the Showtime Rotisserie Slogan Can Teach Us about Marketing

31 July 2014

Executive Change: Coast Professional Announces David Den Houten as Chief Compliance Officer

31 July 2014

Executive Change: Account Control Technology Welcomes Valerie LaBarba as Director of Project Management

31 July 2014

MyGovWatch.com Makes Federal Debt Collection Report Available

30 July 2014

More than 35 Percent of American Adults are Currently in Collections: Report

29 July 2014

Executive Change: Mark Savoie to Stoneleigh Recovery Associates as VP

29 July 2014

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