Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Utah-based Collection Agency Celebrates First Anniversary

21 July 2014

Big Bank Regulators Propose New Supervision Model

18 July 2014

New Whitepaper Reveals Three Strategies to Shrink Bad Debt

18 July 2014

TCPA Victory May Expand Scope of Vicarious Liability Claims

18 July 2014

CFPB Takes Direct Aim at Policing Legal Profession

18 July 2014

Can Debt Collectors Legally Charge Interest?

17 July 2014

Consumer Narratives Coming Soon to CFPB Complaint Database

17 July 2014

Where are the Collection Opportunities in Coming Years?

17 July 2014

Consumers Claiming Debt Isn't Theirs On the Rise

17 July 2014

New York Regulator Proposes Debt Collection Rules Based on Previous Comments

16 July 2014

FTC and CFPB to Host Roundtable on Debt Collection and the Latino Community

16 July 2014

Executive Change: Tim Moore joins Automated Collection Services, Inc.

16 July 2014

Collectors Need More Modern Approach when Trusting Data to Vendors

16 July 2014

Risk Management Throughout the Vendor Relationship Lifecycle

16 July 2014

NCO Parent Company Selling Transworld Systems, Divesting Third-Party Collection Unit

15 July 2014

Don't Forget About Your Marketing Goals

15 July 2014

CFPB Sues Debt Collection Law Firm Over Suit Volume, FDCPA Violations

15 July 2014

Circuit Court Holds that Filing a Proof of Claim on Time-Barred Debt Violates FDCPA

14 July 2014

Debt Collection Scammer/Reality TV Husband Gets 8 Years in Prison

11 July 2014

NACS Comes Together to Support Local Children's Hospital

11 July 2014