Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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CFPB Announces $10 million Debt Collection Action Against Payday Lender

10 July 2014

Credit Card Delinquencies Fall Significantly in First Quarter

10 July 2014

Executive Change: New President and CEO Announced at Expert Global Solutions (NCO Group)

10 July 2014

Teleperformance Acquires BPO Firm Aegis USA Inc. for $610 million

10 July 2014

C B Merchant Services Receives Community Partner Award

10 July 2014

Vision Financial Corp. Achieves ARM Industry Gold Compliance Standard, TECH LOCK Certified

10 July 2014

FCC Brief in TCPA Case Against Debt Collector Urges Narrow View on Cell Number Consent

9 July 2014

See Exactly What You Get by Participating in Best Places to Work in Collections

9 July 2014

Australian Regulators Release New Guidelines for Debt Collection Activities

9 July 2014

Yet Another Selfless Vet Turns Down ARM Charity Grant to Help Another

9 July 2014

Executive Change: Candice McDermott to Account Control Technology as Director of Client Services

9 July 2014

Circuit Decision Reinterprets "Judicial District" Under FDCPA

8 July 2014

Executive Change: Northland Group Welcomes David Cherner as Chief Compliance Officer

8 July 2014

Collection Attorneys Must Conduct "Meaningful Review" of Suits Under FDCPA: Federal Judge

7 July 2014

Executive Change: Tate & Kirlin Associates Welcomes Back Troy Clement; Announces Rebranding

7 July 2014

May Dip in Debt Collection Suits and Complaints Contrasts 2014 Data

3 July 2014

Another Federal Court Grants Express Consent to Collector in TCPA Case

3 July 2014

Collection Agencies Leveraging More Technology According to BillingTree's 2nd Annual ARM Industry Survey

3 July 2014

EOS CCA Announces New Healthcare Division

3 July 2014

Executive Changes: Enterprise Recovery Systems Announces Two New VPs

2 July 2014