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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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FTC Gets Court to Shut Down Payday Loan Debt Collection Scam

2 July 2014

Split Circuit Court Rules Against Debt Collector in FDCPA Letter Case

1 July 2014

Subprime Credit Card Borrowing on the Rise

1 July 2014

John McNamara Departs for the CFPB; Dusty Whitesell Rejoins LiveVox to Lead Marketing

1 July 2014

Court Sides with FCC on TCPA "Prior Consent" Cell Phone Case

30 June 2014

ACA International Attends Republican Attorneys General Summer Meeting

27 June 2014

Middle District of Florida Clarifies Application of FDCPA and FCCPA Statutes of Limitation

27 June 2014

Collection Settlements Are Dead: The Sequel

26 June 2014

Account Control Technology Foundation Announces Winners of $50,000 in College Scholarships

26 June 2014

No Complaints from Many Collection Agencies About CFPB Complaint Count

26 June 2014

When Bad Information Happens to Good Collection Agencies

25 June 2014

FTC Announces $4 million Action Against Debt Collector Over Convenience Fees

25 June 2014

Automated Collection Services Named to the Tennessean Top Workplace List for 2014

25 June 2014

ConServe Announced New Office in New York, Job Expansion Coming Soon

25 June 2014

State May Have to Defend its Debt Collection Practices After Settlement

24 June 2014

Executive Changes: Account Control Technology Expands with Executive Account Managers

24 June 2014

Former CFPB Employee: Debt Buyers in the Bureau's Crosshairs

24 June 2014

State Supreme Court Decision Defines Forwarders as Collection Agencies

23 June 2014

How Safe is Your Email from Spam Filters? 3 Ways to Find Out

23 June 2014

Upcoming Webinar Focuses on Conversations Between Creditors and Collectors

23 June 2014

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