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Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.

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Big Wall Street Investors Looking at Student Loan Collectors: Report

20 June 2014

Creditors and Collectors Should be Talking Now, Before the CFPB Starts to Dictate the Conversation

20 June 2014

Executive Changes: Centurion IV Names New CEO and Director of Client Services

20 June 2014

Dials, Contacts, and the Difference: Collection Calls to Consumers

20 June 2014

FDCPA Case Ruling on Convenience Fees Having Impact on Collectors

19 June 2014

The Truth About Collection Agencies and the Economy

18 June 2014

Capio Partners Announces New Advisory Board Member

17 June 2014

Oversight of Third Parties: Outsourced Activities, Retained Responsibility

17 June 2014

Debt Collection Scammers Using State AG's Name in Emails

16 June 2014

Executive Change: Cathy Marcellino to SKO Brenner American as Sales VP

16 June 2014

Company Garden Promotes Wellness at Array Services Group

16 June 2014

Judge Rules Against Collection Law Firm in FDCPA Voicemail Case

13 June 2014

LocateSmarter Announces Management Team

13 June 2014

ACA’s North Carolina Unit Advises Members to Stop Collecting Convenience Fees

13 June 2014

New York Assembly Passes Package of Debt Collection Bills

12 June 2014

Recent Jobs News Confusing as Strategic Planning Season Approaches

12 June 2014

Did Debt Buyers Fall Victim to One Corrupt Bank Official? Or Is it More?

11 June 2014

ACA International Responds to Criticism of IRS Contracting with Private Debt Collectors

11 June 2014

CFPB Director Presents Semi-Annual Report to Senate Committee

11 June 2014

All Collection Firms Need to Participate in the Best Places to Work Program

11 June 2014

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